Password recovery is now handled manually.

To ensure the absolute security of your account and personal data, we have deactivated automated password resets. Every recovery request is now meticulously reviewed by our team to prevent unauthorized access.

How to get back in: Send an email to qiyue@zhiyutrade.com.cn with the following:

• Account Email: The address used for your registration.

• Order ID: Your most recent purchase reference (if available).

• Shipping Details: Full name and partial address on file.

Timeline: Our team will verify your identity and respond within 24 hours.